Refund policy
Return & Refund Policy
At Sports Reco, we want you to feel confident when shopping with us.
Returns
We accept returns within 30 days of delivery for eligible items. To qualify for a return, the item must be unused, in its original condition, and in the original packaging.
Non-returnable items
For hygiene, safety, or final sale reasons, some items may not be eligible for return once opened or used. Any item marked as final sale is non-returnable.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the issue. We’ll work to make it right as quickly as possible.
Refunds
Once your return is received and inspected, we’ll notify you whether your refund is approved. If approved, your refund will be sent back to your original payment method. Please allow several business days for your bank or card provider to process it.
Return shipping
If the return is due to a damaged, defective, or incorrect item, we may cover return shipping. For all other returns, return shipping costs may be the customer’s responsibility unless otherwise stated.
How to start a return
To request a return, contact us with:
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Your order number
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The item you want to return
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The reason for the return
Please do not send items back without contacting us first.
Contact
For return questions, contact us at: Support@sportsreco.com